Monitoring - A fix has been implemented and we are monitoring the results.
Oct 30, 2026 - 19:46 UTC
Identified - Severity 2 - The issue has been identified and we are working towards a fix. VIN Scan website is available but reports run by API users are completing slower than usual or not at all.
Oct 30, 2026 - 15:00 UTC
Investigating - Severity 2 - We are currently investigating the issue. VIN Scan website is available but reports run by API users are completing slower than usual or not at all.
Oct 30, 2026 - 13:39 UTC
Vehicle History Report Operational
ICBC Operational
Registration Operational
Liens Operational
Report Completion Operational
Recalls Operational
Accidents/Damages/Estimates Operational
VIN Decode Operational
Vehicle History Report Availability Operational
Stolen Status Operational
Provincial Registrations Operational
Alberta Registration Operational
British Columbia Registration Operational
Manitoba Registration Operational
New Brunswick Registration Operational
Newfoundland Registration Operational
Northwest Territories Registration Operational
Nova Scotia Registration Operational
Nunavut Registration Operational
Ontario Registration Operational
Prince Edward Island Registration Operational
Quebec Registration Operational
Saskatchewan Registration Operational
Yukon Registration Operational
Import Operational
Lien Availability Operational
Ontario Liens Operational
Alberta Liens Operational
Atlantic Liens Operational
British Columbia Liens Operational
Manitoba Liens Operational
Quebec Liens Operational
Saskatchewan Liens Operational
VIN Scan Degraded Performance
VIN Scan Website Operational
Monitoring Operational
Summary Operational
Report Completion Operational
Lien Completion Operational
Watchlist Operational
Single VIN Search Operational
VIN Scan API Degraded Performance
Web Batch Operational
Order Reports Operational
Web Batch Website Availability Operational
Report Completion Operational
Dealer Portal Operational
Login Operational
View VHR Operational
View VVR Operational
Order VHR Operational
Order VVR Operational
Report Completion Operational
Dealer Portal Website Operational
VVR Website Operational
Market View Comparable Operational
Vehicle Valuation Report Operational
Report Completion VVR1 Operational
Report Completion VVR2 Operational
View VVR Operational
Service Insights Operational
Report Generation Operational
Inspection Recommendations Operational
OEM Maintenance Schedules Operational
Recalls Operational
MVDA Operational
APIs Operational
ValuationApi Operational
VinDecodeApi Operational
WebOrderReportApi Operational
ReportLookupApi Operational
CarfaxCanadaVehicleHistoryApi Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 1, 2026

No incidents reported today.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

Unresolved incident: VIN San API Reports Completing Slower than Usual.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

Resolved - This incident has been resolved.
Oct 18, 15:55 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 18, 15:27 UTC
Identified - Severity 2 - Mitchell data is currently unavailable. Vehicle History Reports are available, but the claims and estimates section is pending.
Oct 17, 14:08 UTC