Severity 2 - This incident has been resolved. The affected reports are now complete, and all new requests are completing at the usual rate.
Posted Mar 18, 2026 - 20:35 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 18, 2026 - 20:25 UTC
Identified
Severity 2 - We have identified the issue and we are working towards a fix. Some reports are getting stuck pending on various provincial registrations.
Posted Mar 18, 2026 - 20:09 UTC
This incident affected: Provincial Registrations (Alberta Registration, British Columbia Registration, Manitoba Registration, New Brunswick Registration, Newfoundland Registration, Northwest Territories Registration, Nova Scotia Registration, Nunavut Registration, Ontario Registration, Prince Edward Island Registration, Quebec Registration, Saskatchewan Registration, Yukon Registration), Web Batch (Report Completion), VIN Scan (Report Completion), and Vehicle History Report (Report Completion).