A fix has been implemented and we are monitoring the results.
Posted Apr 16, 2026 - 22:05 UTC
Identified
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Quebec lien data will be pending.
Posted Apr 16, 2026 - 21:58 UTC
This incident affected: Vehicle History Report (Liens, Report Completion), Web Batch (Report Completion), VIN Scan (Report Completion, Lien Completion), Lien Availability (Quebec Liens), and Dealer Portal (Report Completion).